Plumbing Questions

What kind of plumbing work do you perform?

We perform all types of plumbing work, both commercial and residential repiping, service & repair, drain cleaning, tenant improvements, backflow replacement, water heaters/boilers, hydro jetting services, remodels, sewer line camera surveys, slab leaks, fixture replacements, plumbing inspections, new construction, gas lines, etc. Please call our office at  415-494-4899 for more information.

What are your hours of operation?

We offer 24-hour emergency service 365 days a year, including major holidays, for our customers’ convenience. Our office hours are Monday through Friday from 8:00am to 5:00pm. If you call after hours, your call will be routed to our after hours automated phone system. You will be prompted to leave information about your plumbing needs and one of our friendly staff will return your call promptly.

Do I need a city permit?

it is not considered to be a repair. Therefore, the city of county in which you reside will require that a permit be issued. The permit will be charged as an extra “ actual cost plus a $140.00 administrative fee to acquire the permit (waiting time, etc.).

Q. Why does my water heater    run out so quickly now?

A. Several things could happen.  First    check the shower head volume if shower’s are too quick.  A new shower head puts out    about 2.5 gallons a minute.  Some older heads put out 5 gallons a minute.     Working with the shower head would double shower length in this case.

In some cases, the dip tube on the cold    water inlet has broken or worn. When this happens, it creates a short loop for the water,    water at the bottom  half of the tank will not be used.

On electric  water heaters, they commonly have two heating elements    that work in turns.  First the top element heats up the top of the tank, then power    goes to the lower element.  If the lower element is out, only the top of the tank    gets heated.  If the top element isn’t working, there will be no hot water.

Sometimes the Reset button needs to be pushed  or reset. If this    doesn’t get the element working, use a continuity tester to determine if the element    has shorted out.  Replacement of the element may be needed.